Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 500 meters. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite with international cuisine at Terra, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge. Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.
Services and amenities
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Pool umbrellas
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 2
Tours/ticket assistance
Rooftop terrace
Multilingual staff
Breakfast available: charge
Laundry facilities
Children's club: free
Elevator/lift
Fitness facilities
Television in common areas
Spa treatment room(s)
Arcade/game room
Garden
Wedding services
Area shuttle: charge
Luggage storage
Grocery/convenience store
24-hour front desk
Number of restaurants - 3
Spa services on site
Smoke- property: free
Safe-deposit box at front desk
Sauna
Children's pool
Terrace
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Location
Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This family-friendly hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park.
Distances are displayed to the nearest 0.1 mile and kilometer.
Garden Beach - 0.4 km / 0.2 mi San Felipe Castle - 0.6 km / 0.4 mi Tenerife Beaches - 0.6 km / 0.4 mi Puerto de la Cruz Archaeological Museum - 1.1 km / 0.7 mi Timanfaya Theater - 1.1 km / 0.7 mi La Vola - 1.2 km / 0.7 mi Plaza del Charco - 1.2 km / 0.7 mi Cactus and Animal Park - 1.2 km / 0.7 mi San Juan Church - 1.2 km / 0.8 mi Playa del Muelle - 1.3 km / 0.8 mi Taoro Park - 1.3 km / 0.8 mi Eduardo Westerdahl Museum of Contemporary Art - 1.3 km / 0.8 mi Church of Nuestra Senora de la Pena de Francia - 1.4 km / 0.8 mi Dock of Puerto de la Cruz - 1.4 km / 0.8 mi Rambla de Castro Protected Area - 1.4 km / 0.9 mi
The nearest airports are: Santa Cruz de Tenerife (TFN-Tenerife North) - 30.4 km / 18.9 mi Tenerife South Airport (TFS) - 94.2 km / 58.5 mi
The preferred airport for Alua Tenerife is Santa Cruz de Tenerife (TFN-Tenerife North).
Notes
Accommodation conditions
Arrival:
3:00 PM - anytime
Departure:
12:00 PM - 14:00
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Additional terms:
Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
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